Legal Outsourcing Agreements
Build stronger outsourcing relationships with legally sound, risk-mitigated contracts.
At Kontract Genie, we specialise in drafting and reviewing outsourcing agreements for India’s rapidly growing IT and ITES sector. Whether you’re outsourcing services, receiving offshored support, or managing a hybrid delivery model, we create legally enforceable contracts that protect your IP, define service quality, and ensure compliance with Indian and international standards.
From SLAs to audit rights, data protection to disaster recovery, we help you secure every aspect of your outsourcing partnership.
Key Legal Areas We Cover in Outsourcing Agreements
- IT Outsourcing Agreements
Detailed contracts for software development, tech support, infrastructure management, and IT helpdesk services. - ITES Outsourcing Contracts
Legal coverage for business process outsourcing (BPO), knowledge process outsourcing (KPO), and customer support services. - Service Level Agreements (SLAs)
Well-defined performance metrics, delivery timelines, uptime commitments, and penalty clauses for non-compliance. - Data Protection Clauses
GDPR, IT Act, and global compliance clauses for secure handling of client or consumer data across borders. - Offshore Delivery Models
Clear frameworks for offshore, nearshore, and hybrid delivery centers—covering jurisdiction, IP rights, and accountability. - Audit & Compliance Rights
Built-in audit provisions to ensure service provider accountability and adherence to security, process, and legal standards. - Disaster Recovery & Business Continuity
Mandatory recovery time objectives (RTO), fallback options, and risk mitigation plans in case of service disruption. - Pricing & Invoicing Terms
Custom fee models—fixed, TCM, outcome-based—with clarity on invoicing schedules, currency, and taxation. - Termination & Exit Clauses
Properly structured early termination rights, offboarding processes, data migration, and IP handover procedures. - Dispute Resolution & Jurisdiction
Multi-jurisdictional contracts with clear forum selection, arbitration clauses, and enforceability guidance for cross-border disputes.
Why Choose Kontract Genie for Outsourcing Contracts?
- IT & ITES Legal Specialists – We understand the outsourcing business—from tech stacks to delivery models. Our contracts are crafted with deep sector knowledge.
- India & Global Compliance Experts – We ensure your contracts align with Indian IT laws, data localisation norms, and international frameworks (e.g., GDPR, HIPAA).
- Customised for Risk & Governance – Every outsourcing deal is different. We factor in vendor maturity, geography, industry, and IP risk in every contract.
- Built for Growth & Scale – From startup vendor contracts to enterprise-level managed service agreements—we future-proof your operations with flexible legal terms.
- Speed, Precision, and Confidentiality – Quick turnaround, high-quality legal drafting, and airtight confidentiality for your sensitive outsourcing engagements.
How Kontract Genie Supports Your Outsourcing Operations
- Step 1: Strategic Discovery
We understand your business model, scope of outsourcing, vendor/client profile, and risk areas. - Step 2: Contract Drafting/Review
We draft or review your outsourcing contract—SLA, MSA, SoW, and annexures—tailored to your services. - Step 3: Negotiation & Finalisation
We represent you in vendor or client negotiations to ensure commercially and legally fair terms. - Step 4: Ongoing Legal Advisory
We support you with amendments, compliance updates, renewals, and dispute handling post-execution.
Outsource with Confidence, Contract with Kontract Genie
Whether you’re outsourcing IT development, customer support, data processing, or infrastructure, Kontract Genie ensures you do it legally, securely, and profitably.
