
E‑Commerce Legal Contracts & Digital Services Agreements
Legally safeguard your online business. From privacy policies to platform terms — we’ve got you covered.
In today’s digital-first economy, e‑commerce platforms and online services are thriving. However, running a compliant and legally sound online business requires far more than just a payment gateway and a product listing. At Kontract Genie, we provide end-to-end legal contract support for e‑commerce businesses, SaaS platforms, and digital service providers across India and beyond.
We draft, review, and structure e‑commerce legal contracts and digital service agreements tailored to protect your business, your customers, and your compliance obligations — including privacy, TCCs, refund policies, and electronic transactions law.
Top Legal Services We Offer in E‑Commerce & Digital Contracting
- Website Terms & Conditions Drafting
Protect your business with enforceable platform terms outlining user conduct, limitations of liability, payment terms, and termination clauses. - Privacy Policy for Online Businesses
We create GDPR- and DPDP-compliant privacy policies that outline how user data is collected, used, and stored, building legal protection and customer trust. - Return, Refund & Cancellation Policies
Clear policies to reduce chargebacks and disputes while ensuring compliance with India’s Consumer Protection (E-Commerce) Rules. - E‑Commerce Website Legal Agreements
Agreements that govern platform operations—whether you’re a D2C brand, a marketplace, or an aggregator—covering vendor terms, IP, and liabilities. - Digital Services Contracts
Tailored agreements for SaaS, subscriptions, and online services, including scope of services, uptime SLAs, renewal clauses, and indemnities. - IT & Online Compliance Services
Ensure your website and platform adhere to Indian IT Act, DPDP 2023, and consumer protection norms—critical for platform owners and resellers. - Vendor & Affiliate Agreements
Clearly define relationships, commissions, deliverables, and IP ownership for influencers, affiliates, or B2B vendors on your platform. - Electronic Signature & Digital Contracting Laws
We guide you through enforceability of e-signatures and digital contracts under Indian law (IT Act 2000) for smooth and valid transactions. - Legal Risk & IP Protection
Contracts that safeguard your digital content, software IP, product listings, and platform branding from infringement or misuse. - Cross-Border Compliance & Global Expansion
Legal support for Indian e-commerce companies scaling abroad — from terms alignment to cross-jurisdiction privacy and consumer compliance.
Why Choose Kontract Genie for E‑Commerce Legal Services?
- Industry-Focused Expertise – We’ve worked with D2C brands, SaaS startups, and online platforms — understanding the legal nuances of the digital marketplace.
- Platform-Neutral Legal Structuring – Whether you sell through Shopify, WooCommerce, Magento, or your own custom platform — we tailor legal language to your business model.
- Digital-Ready Documents – All contracts are optimized for online use: e‑signature compatible, easy-to-read formats, and legally enforceable under Indian law.
- Full Contract Lifecycle Support – From initial drafting to review, redlining, and updates, we manage your contracts throughout your business growth journey.
How We Support Your Digital Business at Kontract Genie
- Step 1: Legal Audit
We assess your platform, sales process, and existing policies for legal gaps and compliance risks. - Step 2: Custom Contract Drafting
We draft tailored terms, policies, and contracts based on your product category, user base, and tech stack. - Step 3: Review & Compliance
We align all agreements with Indian and international regulations such as DPDP, GDPR, and the Consumer Protection Act. - Step 4: Deployment Support
We help you implement legal policies into your website, checkout, and onboarding flows with clear version control and legal acceptance.
Sell Online. Stay Compliant. Minimise Legal Risk.
Whether you’re launching a D2C brand, scaling a SaaS platform, or operating a multi-vendor marketplace, Kontract Genie helps you build trust, comply with laws, and protect your operations through airtight digital contracts.