PRIVACY POLICY

THIS PRIVACY POLICY (“POLICY”) DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER AND CONSUMER PROTECTION (E-COMMERCE) RULES, 2020, THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023, THAT REQUIRES PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS OF USE FOR ACCESS OR USAGE OF THIS WEBSITE.

We are happy to have you here at Kontract Genie! This Policy applies to the use of the website https://kontractgenie.com/ (hereinafter referred to as the “Website”) owned by Kontract Genie, a partnership firm established incorporated under the laws of India (hereinafter referred to as the “Kontract Genie” “we” “us” and “our”) and primarily focuses on providing information about its services to its visitors. Kontract Genie is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any information you share with Kontract Genie on and through the Website.

When you visit, use our Website, or engage with any of our services, we recognize the trust you place in us by sharing your information. We are committed to safeguarding your privacy and take this responsibility seriously.  This Policy explains how Kontract Genie will collect, use, share and process your information in relation to use of the website.

This Policy is being framed in view of the Information Technology Act, 2000 read with Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023 and any other national and state laws which relate the processing of data.

By accessing, browsing or otherwise using the Website and/or by giving Kontract Genie your information, and/or by explicitly giving your consent (as indicated and recorded on the Website), you expressly agree to be bound by the terms of this Policy. If you do not agree with the terms mentioned herein, please exit this Website and restrict your access. By accepting this Policy, you understand and agree to the collection, use, sharing and processing of personal information as described herein. If you provide Kontract Genie with personal information about someone else, you confirm that (a) such information is accurate and up to date; (b) such person is aware that you have provided their information; and (c) they consent to both the disclosure and the use/processing of their information in accordance with this Policy. This Policy applies to all the current and former visitors, users and others who access this Website.

If you are unwilling or unable to be legally bound by this Policy, please do not use the Website. You cannot accept this Policy if: (a) you are not lawfully entitled to use the Website; or (b) if you are not of legal age to form a binding agreement with Kontract Genie in accordance with the applicable laws.

The Policy shall be deemed to be incorporated into the terms of service of the Website (the “Terms of Services”) and shall be read in addition to the Terms of Use. In the event of any conflict between this Policy and the Terms of Service, the interpretation placed by Kontract Genie shall be final and binding on you.

1. SCOPE OF THIS POLICY

1.1. By accessing or using the Website or otherwise giving Us your information, you undertake that you have the capacity to enter into a legally binding contract vide this Policy, which constitutes a legally binding document between you and Kontract Genie under the applicable law, in particular, the Indian Contract Act, 1872. Kontract Genie will collect and process your personal data carefully, only for the purposes described in this Policy and only to the extent necessary as defined herein and within the scope of the applicable legal regulations. This Policy seeks to ensure that any personal information handled by Kontract Genie is managed in a way that is ethical, compliant and adheres to best industry practices.

1.2. Please read the terms and conditions of this Policy carefully, before accessing or using this Website. By accessing or using the Website, you agree to the terms of this Policy. If you are accepting this Policy on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind such person, company or legal entity to these terms.  

1.3. This Policy describes the types of information Kontract Genie collects, why and how Kontract Genie uses the information, with whom Kontract Genie shares it, and the choices you can make about Kontract Genie’s use of the information. This Policy also describes the measures Kontract Genie takes to protect the security of the information and how you can contact Kontract Genie about its privacy practices.

1.4. This Policy describes Kontract Genie’s current data protection policies and practices and may be amended/updated from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on the Website and/or upon notification to you. It is recommended that you regularly check this Policy to apprise yourself of any updates. Your continued use of the Website or provision of data or information thereafter will imply your acceptance of such updates to this Policy.

2. TYPES OF INFORMATION COLLECTED BY KONTRACT GENIE

This section explains the types of information we collect, grouped into categories for clarity. We collect various types of information to provide, enhance, and secure our services. The information we collect depends on how you interact with the Website. This section explains the types of information we collect, grouped into categories for clarity.

2.1. Personal Information: When you express interest in our services through the Website, Kontract Genie may collect certain personal information to open the door for communication and provide relevant information about our services, this may include, but is not limited to, your full name, email address, telephone number, and any other details you voluntarily provide when contacting us.

2.2. Business Information: Kontract Genie may collect limited business-related information from individuals or entities expressing interest in collaboration or the services provided by Kontract Genie, this may include, but is not limited to, the name and address of the business entity, contact details such as email address and telephone number, areas of expertise, or any other information voluntarily submitted through the Website.

2.3. Non-Personal Information: Kontract Genie may collect Non-personal information that does not specifically identify an individual or business, but includes information from you, such as your browser type, the URL of the previous websites you visited, your internet service provider (ISP), operating system & version and your internet protocol (IP) address, device location, information about your mobile device including hardware model, preferred language, unique device identifier, information you provide us when you contact us for help; information you enter into our system when using the Website. Kontract Genie may gather any non-personal information regarding how many people visit the Website, the pages you visit, how long you visited our Website, the date and time you used the Website. Kontract Genie may also collect Non-Personal Information that you voluntarily provide, such as information included in response to a questionnaire, or a survey conducted by Kontract Genie.

2.4. Recruitment Information: Kontract Genie may collect information related to recruitment such as curriculum vitae, education and employment history, details of professional memberships, and other relevant information.

2.5. Usage Information: Usage Information includes without limitation all data and information collected automatically through the Website (or through the third party analytics service providers), by use and access of the Website in the nature of system administrative data, statistical and demographical data, and operational information and data generated by or characterizing use of the Website including without limitation, Non-Personal Information, cookies, your search queries, comments, search results selected, number of clicks, pages viewed and the order of those pages, error logs, Website traffic, number of visits to the Website and other similar information and behaviour indicating the mode and manner of use of the Website.

2.6. The Website does not gather any sensitive personal information from you.

2.7. Personal Information, Business Information, Non-Personal Information, Recruitment Information and Usage Information hereinafter shall be referred to as “Information”. Kontract Genie limits the collection of Information which is necessary for its intended purpose.

3. CONSENT

By accepting the terms of this Policy, you expressly consent to Kontract Genie’s use, access, processing and disclosure of your Information in accordance with the terms of this Policy and forms a valid and binding agreement between you and the Website/Company for Information processing as per the terms of this Policy (as per Section 6 (1) of the Digital Personal Data Protection Act, 2023).

4. COLLECTION OF INFORMATION

4.1. Kontract Genie may collect Information from you when you a) contact us through the Website for support, inquiries, or other purposes; (b) When you fill out any forms or provide details on the Website; (c) When you use the Website for its informational services; (d) When you upload documents or use the document review form feature available on the Website; (e) When you access or interact with the Website; and (f) When you voluntarily complete a survey, provide feedback, or interact with us via message boards or email regarding the information or services offered on the Website.

4.2. You hereby acknowledge and agree that all Information is provided by you to Kontract Genie voluntarily and the Information provided by you is not subject to any undue influence.

4.3. Kontract Genie may use cookies to monitor the Website usage including, without limitation, to provide useful features to simplify your experience when you return to the Website, like remembering your Information and delivering relevant content based on your preferences, usage patterns and location.

4.4. Kontract Genie may also collect Non-Personal Information or Usage Information based on your browsing activity and in relation to your use or access to the Website which may or may not be publicly accessible.

4.5. Information collected by Kontract Genie from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such information was collected.

4.6. You may use the Website without providing Kontract Genie with any Information about yourself. However, you may not be able to access certain services of the Website if you choose to do so.

5. USE OF INFORMATION

5.1. Kontract Genie uses the information you provide for the following purposes: (a) To facilitate communication, respond to inquiries, and provide relevant information based on your request; (b) To fulfill your requests for services offered on the Website; (c) To inform you about Kontract Genie’s services and offer additional services that may interest you; (d) To identify and resolve technical issues or glitches on the Website; (e) To improve the Website’s services, content, and overall user experience; (f) To administer and maintain the Website; (g) To analyze user interaction and navigation patterns for a better understanding of user behavior; and
(h) To manage and enhance Kontract Genie’s relationship with you.

5.2. Kontract Genie may use the Information to monitor your use of the Website and may review and analyse the Information to provide you with customized service.

5.3. We may use your Personal Information to comply with applicable laws and respond to lawful requests or legal processes, such as subpoenas, investigations, or government inquiries. Additionally, we may use it to protect the rights, privacy, safety, or property of ourselves, or those belonging to you, or others, including by making or defending legal claims.

5.4. We may also audit our internal processes to ensure compliance with legal, contractual, or policy obligations, enforce the Website’s terms and conditions, and prevent, investigate, and address fraudulent, harmful, unauthorized, unethical, or illegal activities such as cyberattacks or identity theft.

5.5. In certain instances, we may seek your explicit consent to collect, use, or share your Personal Information, particularly when legally required.

5.6. We may create aggregated, de-identified, or anonymized data from your Personal Information and the information of others. This is done by removing details that could identify you. We may use and share this anonymized data with third parties for legitimate business purposes, such as analyzing and improving the services of the Website and promoting our business.

5.7. Kontract Genie may use your Non-Personal Information or Usage Information for internal business purposes, such as data analysis, research, developing new products and/or features, enhancing and improving existing products and intermediary services and identifying usage trends.

5.8. Subject to and in accordance with applicable laws, Kontract Genie has the right to use your Information for the purpose of conducting promotional/marketing related activities on the Website, including but not limited to, using your Personal Information for making posters/banners as well as contacting you directly or through our agents to promote the products and services of Kontract Genie.

5.9. When you send an email message or otherwise contact Kontract Genie through the Website, Kontract Genie may use the Information provided by you to respond to your communication. Kontract Genie may also archive such Information and/or use it for future communications with you to inform you regarding updates, newsletters, offers, new services and promotions.

6. INFORMATION SHARING

6.1. Your information is accessible exclusively to authorized personnel within our organization and is limited to individuals who need it to fulfill the specific purposes for which you have provided it. We are committed to protecting your privacy and only share your Personal Information in limited circumstances, as necessary to provide our services, comply with legal requirements, or protect our interests. This section outlines the situations in which we may share your Personal Information and the measures we take to ensure your Information is handled responsibly.

6.2. We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, or analytical purposes. For example, we may share aggregated statistics about user demographics, usage patterns, or subject preferences with partners, advertisers, or other stakeholders. This type of information does not include any personally identifiable information and is used to improve our services and understand trends in our user base.

6.3. Kontract Genie may share Information with government authorities in response to subpoenas, court orders and/or other legal processes, to establish or exercise legal rights; to defend against legal claims; and/or as otherwise required by law. This may be done in response to a law enforcement agency’s request.

6.4. Kontract Genie maintains your Information in electronic form on its devices and equipment. The Information is made accessible to employees, agents or partners and third-parties only on a need-to-know basis.

6.5. Kontract Genie does not rent, sell, or share Information with third parties or with other non-affiliated entities, except with your consent.

7. THIRD PARTY SERVICE PROVIDERS

7.1. Kontract Genie may engage third party vendors and/or contractors to perform certain support services for Kontract Genie, including, without limitation, fulfilment of your requests, website maintenance services, web hosting services and such other related services which are required by Kontract Genie to provide its services efficiently. These third parties may have limited access to Information. If they do, this limited access is provided so that they may perform these tasks for Kontract Genie and they are not authorized by Kontract Genie to otherwise use or disclose Information, except to the extent required by law. Kontract Genie does not make any representations concerning the privacy practices or policies or terms of use of such websites/third parties, nor does it control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on and with such websites/third parties.

7.2. The Website may contain links and interactive functionality interacting with the websites of third parties or third parties including without limitation the payment gateways, advertisements, social media websites. Kontract Genie is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites or third parties. Before enabling any sharing functions to communicate with any such websites or otherwise visiting any such websites, Kontract Genie strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website.

8. CONTROL OVER YOUR PERSONAL INFORMATION

8.1. You have the right to withdraw your consent given for the Personal Information at any point, provided such withdrawal of the consent is intimated to Kontract Genie in writing through an email at [email protected] requesting the same. If you at any time wish to rectify your Personal Information, you may write to Kontract Genie as per the terms of this Policy.

8.2. Once you withdraw your consent to share the Personal Information collected by Kontract Genie, Kontract Genie shall have the option not to fulfil the purposes for which the said Personal Information was sought and Kontract Genie may restrict you from using the services on the Website and/or the Website itself.

8.3. If you wish to delete your account, and thereby discontinue using the services provided by Kontract Genie on the Website, you may do so at any time, in accordance with the Terms of Services and/or any other agreement that you may enter into with Kontract Genie. In other cases, you may discontinue using the services provided by Kontract Genie on the Website by writing to Kontract Genie at [email protected].

9. RECTIFICATION/CORRECTION OF PERSONAL INFORMATION

9.1. You shall have the right to review your Personal Information submitted by you on the Website and to modify or delete any Personal Information provided by you directly on the Website. You hereby understand that any such modification or deletion may affect your ability to use the Website. Further, it may affect Kontract Genie’s ability to provide its services to you.

9.2. Kontract Genie reserves the right to verify and authenticate your identity and your account Information and/or payment Information in order to ensure accurate delivery of services. Access to or correction, updating or deletion of your Personal Information may be denied or limited by Kontract Genie if it would violate another person’s rights and/or is not otherwise permitted by applicable law.

9.3. If you need to update or correct your Personal Information that Kontract Genie may have collected to offer you personalized services and offers, you may send updates and corrections to Kontract Genie at [email protected] citing the reason for such rectification of Personal Information. Kontract Genie will take all reasonable efforts to incorporate the changes within a reasonable period of time.

10. TERM OF STORAGE OF PERSONAL INFORMATION

10.1. Kontract Genie will store your Personal Information only as long as necessary to provide the Website and for legitimate business purposes, such as maintaining Website performance, making data driven decisions, complying with legal obligations, and resolving disputes.

10.2. We will also store your Information for at least the duration required or permitted by law or as necessary to fulfil the purpose for which it was collected. The retention period will vary based on the nature of the Information and your interactions with Kontract Genie.

10.3. You agree that you will not submit any false Information or any illegal or damaging content to the Website. Kontract Genie reserves the right to terminate access to or the ability to interact with the Website in response to any concerns Kontract Genie may have about false, illegal, or damaging content submitted by you, or for any other reason, in its sole discretion. Moreover, you will be solely responsible for any consequences including action by law enforcement authorities or legal action by any affected parties without any liability to Kontract Genie.

11. COOKIES

11.1. To enhance your experience with the Website, many of the web/application pages use “cookies” and pixel tags and clear gifts on certain pages of the Website. Cookies are text files Kontract Genie places in your computer’s browser to store your preferences. Cookies, by themselves, do not tell Kontract Genie your e-mail address or other personally identifiable information unless you choose to provide this information to Kontract Genie by, for example, registering on the Website. They are designed to hold a marginal amount of data specific to a particular user and website and can be accessed either by the web server or the user device. However, once you choose to furnish Kontract Genie with Personal Information, this information may be linked to the data stored in the cookie. Kontract Genie uses cookies to understand site usage and to improve the content and offerings on the Website. For example, Kontract Genie may use cookies to personalize your experience on the Website (e.g., to recognize you by name when you return to the Website), save your password in password-protected areas, and enable you to use personalized services on the Website. Kontract Genie may also use cookies to offer you products, programs, or services. Cookies may be placed on the Website by third parties as well, the use of which Kontract Genie does not control.

11.2. Session cookies are automatically deleted from your hard drive once a session ends, and most cookies are session cookies. In your browser permits, you may decline the cookies, however, if you decline the cookies, you may be unable to use certain features on the Website and you may be required to re-enter your password frequently. You may opt to leave the cookie turned on.

12. PROTECTION OF INFORMATION

12.1. Kontract Genie has taken adequate measures to protect the security of Information and to ensure that your choices for its intended use are honoured. Kontract Genie takes robust precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

12.2. Kontract Genie considers the confidentiality and security of your information to be of utmost importance. It therefore uses industry standards, and physical, technical and administrative security measures to keep Information confidential and secure and Kontract Genie will not share your Information with third parties, except as otherwise provided in this Policy. Please be advised that, however, while Kontract Genie strives to protect Information and privacy, Kontract Genie cannot guarantee or warranty its absolute security when Information is transmitted over the internet into the Website. Kontract Genie will annually evaluate this necessity considering your privacy and our relation while keeping the applicable legislation in mind. Non-Personal Information will be retained indefinitely.

12.3. For any loss or theft of Information, due to unauthorized access to your device through which you use the Website or other reasons solely attributable to you, Kontract Genie shall not be held liable or responsible under any circumstance whatsoever. Further, Kontract Genie shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond Kontract Genie’s reasonable control including but not limited to acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of internet service or telephone service of the user, etc.

13. MINOR

Kontract Genie does not intend to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. Kontract Genie does not intentionally or knowingly collect Personal Information through the Website from anyone under that age. Kontract Genie encourages parents and guardians to be involved in the online activities of minor to ensure that no Personal Information is collected from a minor without their prior consent. If you are using the Website on behalf of someone else, including but not limited to, on behalf of your minor child/children/employer, you represent and warrant that you are authorised by such person to accept this Policy on their behalf and to consent on behalf of such person to Kontract Genie’s use of such person’s Personal Information as described in this Policy.

14. LIMITATION OF LIABILITY

14.1. Kontract Genie shall not be liable to you for any loss of profit, anticipated savings, goodwill, reputation or business opportunities or any type of direct or indirect, incidental, economic, compensatory, punitive, exemplary or consequential losses arising out of performance or non-performance of its obligations under this Policy.

14.2. Kontract Genie is not responsible for any actions or inactions of any third parties that receive your Information.

14.3. Notwithstanding anything contained in this Policy or elsewhere, Kontract Genie shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event and/or any third party. The term “Force Majeure Event” shall mean any event that is beyond the reasonable control of Kontract Genie and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, epidemic, pandemic or national/state lockdown due to any reason and any other similar events not within the control of Kontract Genie and which Kontract Genie is not able to overcome.

15. OPT-OUT

Once you fill in the details on the Website, you may receive multimedia text messages as SMS, WhatsApp, and phone calls from Kontract Genie on the registered mobile number and e-mails on your registered e-mail address. These messages, e-mails and calls could relate to your visit, and promotions that are undertaken by Kontract Genie. You have the option to ‘opt-out’ of all Company’s newsletters and other general email marketing communications by way of links provided at the bottom of each mailer. Kontract Genie respects your privacy and in the event that you choose to not receive such mailers, Kontract Genie shall take all adequate steps to remove you from such lists. However, you will not be able to opt-out of receiving administrative messages, customer service responses or other transactional communications.

16. CHANGES TO THIS POLICY

Kontract Genie reserves the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification. It is recommended that you regularly check this Policy to apprise yourself of any updates. Your continued use of the Website or provision of data or Information thereafter will imply your unconditional acceptance of such updates to this Policy.

17. GOVERNING LAW

17.1. This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

17.2. Any legal action or proceeding arising under this Privacy Policy shall be brought exclusively in the courts located in Hyderabad, Telangana, India and you consent to the jurisdiction of such courts.

18. CONTACT DETAILS

If you have any questions or concerns about this Policy, you may contact us at [email protected].